Privacy Policy

Privacy Policy for Online Shopping

Edute Co., Ltd. (hereinafter referred to as the "Company") hereby establishes this Privacy Policy (hereinafter referred to as the "Policy") regarding the handling of privacy information in the services (hereinafter referred to as the "Services") provided on this website.

Article 1 (Privacy Information)

1. The term "Personal Information" in this Policy refers to "personal information" as defined in the Personal Information Protection Law of Japan, and means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions included in such information.
2. The term "History Information and Characteristic Information" in this Policy refers to information other than "Personal Information" defined above, and includes the history of services used, products purchased, pages and advertisements viewed, search keywords input by the user, date and time of use, method of use, usage environment, postal code, gender, occupation, age, user's IP address, cookie information, location information, and individual identification information of the device.

Article 2 (Method of Collecting Privacy Information)

1. The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when the user registers for use. In addition, the Company may collect transaction records including the user's personal information made between the user and partners, and information related to payment from the Company's partners (including information providers, advertisers, and advertisement distributors; hereinafter referred to as "Partners").
2. The Company collects history information and characteristic information about the user, such as the services and software used, products purchased, history of pages and advertisements viewed, search keywords searched, date and time of use, method of use, usage environment (including the communication status of the terminal when using through a mobile terminal, and various setting information for use), IP address, cookie information, location information, and individual identification information of the terminal when the user uses the Company's or Partners' services or browses pages.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:
(1) To display the registered information such as name, address, contact information, payment method, information on the services used and products purchased, and the charges for them, for the user to view or modify their registration information and to view their usage status.
(2) To use the email address to send notices and contact the user, and to use the contact information such as name and address to send products to the user or contact the user as necessary.
(3) To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and delivery certified mail arrival results to confirm the user's identity.
(4) o use information related to payment such as the name and quantity of products purchased, type and period of services used, number of times used, billing amount, name, address, bank account number, and credit card number to charge the user.
(5) To display the information registered with the Company on the input screen so that the user can easily input data, and to transfer the information to other services (including those provided by Partners) based on the user's instructions.
(6) To refuse the use of the Services by users who violate the Terms of Use of the Services, such as delaying payment or causing damage to third parties, or who attempt to use the Services for illegal or unjust purposes, by using the usage patterns and information to identify individuals, such as name and address.
(7) To respond to inquiries from users, by using the inquiry content, billing information, and other information necessary for the Company to provide services to the user, the user's service usage status, and contact information.
(8) Personal information entrusted to us by customers will be used to accept and ship product orders, send catalogs and direct mail, and respond to customer inquiries.
Requests for disclosure, correction, and discontinuation of use or provision of personal information should be addressed to the following:
Operating Company: Edute Co., Ltd.
Contact: +81-78-332-7800
(9) Purposes incidental to the above purposes of use.

Article 4 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to any third party without the prior consent of the user, except in the following cases. However, this shall not apply to cases permitted by the Personal Information Protection Law and other laws and regulations.
(1) When required by law.
(2) When necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
(3) When necessary for the improvement of public health or the promotion of the sound growth of children and it is difficult to obtain the consent of the individual.
(4) When it is necessary to cooperate with a national agency, a local government, or a person entrusted by either of the preceding two in executing affairs prescribed by laws and regulations and obtaining the consent of the individual is likely to impede the execution of the affairs.
(5) When the following matters have been notified or announced in advance:

  • The purpose of use includes provision to a third party.
  • Items of data to be provided to a third party.
  • Means or method of provision to a third party.
  • Suspension of provision of personal information to a third party at the request of the individual.

Notwithstanding the provisions of the preceding paragraph, the following cases shall not be considered as third parties:
(1) When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
(2) When personal information is provided in connection with the succession of business due to merger or other reasons.
(3) When personal information is jointly used with a specific person, and the fact, the items of personal information to be jointly used, the scope of the persons who will jointly use the information, the purpose of use by the users, and the name or title of the person responsible for managing the personal information are notified to the individual in advance or are in a state where the individual can easily find out.

Article 5 (Disclosure of Personal Information)

The Company will disclose personal information to the individual without delay when requested to do so by the individual. However, if disclosure falls under any of the following, the Company may not disclose all or part of the information, and if the Company decides not to disclose the information, the Company will notify the individual to that effect without delay. A fee of 1,000 yen per case will be charged for the disclosure of personal information.
(1) When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
(2) When there is a risk of significantly hindering the proper implementation of the Company's business.
(3) When it would otherwise violate laws and regulations.
Notwithstanding the provisions of the preceding paragraph, the Company will not disclose information other than personal information, such as history information and characteristic information, in principle.

Article 6 (Correction and Deletion of Personal Information)

If the user's personal information held by the Company is incorrect, the user may request the Company to correct or delete the personal information through procedures specified by the Company.
If the Company receives a request from a user as set forth in the preceding paragraph and determines that it is necessary to respond to the request, the Company will correct or delete the personal information without delay and notify the user accordingly.

Article 7 (Suspension of Use of Personal Information, etc.)

If the Company receives a request from an individual to suspend or erase the use of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, the Company will conduct the necessary investigation without delay and, based on the results of the investigation, suspend the use of the personal information, etc., and notify the individual to that effect. However, if the suspension of use of personal information, etc. requires a large amount of expense or is otherwise difficult, and if alternative measures can be taken to protect the rights and interests of the individual, the Company will take such alternative measures.

Article 8 (Changes to the Privacy Policy)

The contents of this Policy may be changed without notice to the user.
Except as otherwise specified by the Company, the revised Privacy Policy shall take effect when it is posted on this website.

Article 9 (Contact Point for Inquiries)

For inquiries regarding this Policy, please contact the following:
Service inquiries:
toiawase@edute.com

Social Media Policy

1. About the Privacy Policy

(1) Edute Co., Ltd. Privacy Policy (hereinafter referred to as the "Policy") stipulates the handling of personal information in the services (hereinafter referred to as the "Services") provided by Edute Co., Ltd. (hereinafter referred to as the "Company"). For matters not stipulated in this Policy, please also refer to the "Basic Policy on the Protection of Personal Information."
(2) Definition: "Customer" refers to a person who has registered as a member, purchased a product, or made an inquiry through the Service.

2. Acquisition and Purpose of Use of Personal Information

(1) List of information to be acquired: In providing the Services, the Company may acquire the following information from customers.
< Information provided by customers >

  • Name
  • Gender
  • Date of birth
  • Postal code
  • Address
  • Phone number
  • Information provided at the time of inquiry
  • Name of recipient
  • Postal code of recipient
  • Address of recipient
  • Phone number of recipient
  • Social media accounts (Facebook, Twitter, Instagram, etc.) that the customer has registered

< Information automatically acquired when using the service >

  • Usage status of the Service
  • IP address
  • Cookie information
  • Unique identification information of the device and browser

(2) Purpose of use: The Company will use the acquired information for the following purposes:

  • Provision of the Services
  • Investigation and analysis of the usage status of the Services
  • Conducting marketing research and surveys
  • Improvement of the Services and response to problems
  • Guidance on various services, promotions, campaigns, and events operated by the Company or a third party
  • Displaying advertisements and optimizing their content
  • Correction of acts that violate the Terms of Use
  • Responding to inquiries (including identity verification)

3.Method of Notification, Publication or Obtaining Consent, and User Involvement

(1) Notification and Publication: This Policy is posted and published on the screen where personal information is acquired, or through the Privacy Policy link at the bottom of the Service page. The Company may change this Policy, and will notify users within the Service when making significant changes. The revised Policy shall apply from the time it is posted within the Service or at each posting location.
(2) Method of obtaining consent: Please confirm and agree to the Terms of Use and this Policy before using the Service. By using the Service (or continuing to use the Service after the revision of this Policy), you are deemed to have agreed to this Policy.
(3) Stopping the acquisition and transmission of information: You can stop the acquisition and transmission of information by withdrawing from the Service according to the prescribed procedures.

4.Requests for Disclosure, etc., and Inquiries

(1) Requests for disclosure, correction, addition, deletion, suspension of use, etc.: When the Company receives a request for disclosure, correction, deletion, suspension of use, etc. of personal information from a customer, the Company will respond to the extent possible based on laws and regulations without delay. For these requests, please refer to the Company's "Basic Policy on the Protection of Personal Information."
(2) Inquiries: For inquiries, consultations, and complaints regarding the handling of personal information in this Service, please refer to the Company's "Basic Policy on the Protection of Personal Information" and contact us.

5.Management Policy

The contents of this Privacy Policy may be revised or changed. The revised Privacy Policy shall take effect from the time it is posted on this website, except as otherwise specified by the Company.